Frequently asked questions

We know switching from synthetic sportswear to natural bamboo clothing might raise some questions.
That’s why we’ve answered everything here — from how our bamboo fibers help your body breathe to how you can track your order.

We’re a small team of athletes and nature lovers, and transparency matters to us as much as performance and sustainability.
Can’t find your answer? Reach out anytime at contact@aera-fit.com

Shipping & Delivery

How long does shipping take?

We ship all orders within 24–48 hours of purchase.

Delivery times vary depending on your location, but most orders arrive within 7 to 15 business days.

You’ll receive a tracking link by email as soon as your order is on its way.

Do you ship worldwide?

Yes! We ship to most countries worldwide 🌍.

If your country isn’t available at checkout, feel free to contact us at contact@aera-fit.com, and we’ll do our best to help.

How can I track my order?

Once your order has been shipped, you’ll receive an email with a tracking number.

You can click on that link anytime to follow your package in real time.

What should I do if my package takes longer than expected?

If your order hasn’t arrived after 15 business days, don’t worry — sometimes customs or local couriers can cause small delays.

Just reach out to us at contact@aera-fit.com, and our team will investigate immediately.

Payment & Guarantees

Which payment methods do you accept?

We accept all major payment methods including Visa, Mastercard, American Express, PayPal, Apple Pay, and more.

All payments are processed securely through our encrypted checkout system.

Is my payment information secure?

Absolutely. Our website uses SSL encryption technology and meets PCI-DSS security standards.

Your payment details are never stored or shared — your transaction is completely safe and confidential.

Are Aerafit products guaranteed?

Yes, all Aerafit products come with a 30-day guarantee against manufacturing defects.

If you notice any issue, simply reach out to contact@aera-fit.com, and our team will assist you quickly.

How does the refund process work?

If you wish to return your order, you have 30 days after receiving it.

Returned items must be unused, unwashed, and in their original packaging.

Once received, we’ll process your refund within 3-5 business days back to your original payment method.

About Bamboo & Polyester

Why did Aerafit choose bamboo instead of polyester?

Because your skin deserves better than plastic.

Unlike polyester — a synthetic fiber made from petroleum — bamboo is 100 % natural and breathable. It lets your skin breathe, regulates temperature, and naturally resists odor and bacteria.

Every Aerafit short or t-shirt is designed to keep you dry, comfortable, and healthy, even during intense workouts.

What’s wrong with polyester in sportswear?

Polyester is plastic — and plastic has no place on your skin.
It traps heat, blocks airflow, and keeps your body in constant contact with synthetic chemicals.
Worse: studies have shown that long-term exposure to polyester can reduce testosterone and even affect male fertility.

Low testosterone means less energy, slower recovery, and weaker performance — everything an athlete wants to avoid.

Will bamboo last as long as synthetic materials?

Yes — and even longer.
Bamboo is a naturally strong and resilient fiber, far more resistant to wear than synthetic polyester.
It keeps its shape, stays soft, and doesn’t trap odor or lose color over time.

While polyester fabrics often degrade, pill, and lose elasticity after a few washes, Aerafit bamboo gear stays like new — wash after wash, workout after workout.

We designed Aerafit to outperform synthetics in every way: stronger, cleaner, and built to last.